CANCELLED  - 2019 Business Continuity Summit: Organizational Resilience Management

CANCELLED - 2019 Business Continuity Summit: Organizational Resilience Management

Commonwealth Charter Academy
1 Innovation Way | Harrisburg, PA 17110
Tuesday, April 9, 2019 - Thursday, April 11, 2019
Print Agenda

Tuesday, April 9

2:30 p.m. Registration
3 p.m.

Optional: Business Continuity Fundamentals 101 - Introduction to Organizational Resilience Management

— Donald Long, MBCP, MBCI, CISA , Business Continuity Planning  Manager, Internal Audit, Donegal Mutual Insurance Company
— Aaron Miller, Business Continuity Consultant

  • As an optional bonus, we've added this two-hour 101 Business Continuity Introduction on April 9 - please attend if you wish. This course is intended to position the newcomer to understand Organizational Resilience Management (ORM) and Business Continuity fundamentals, including frequently used jargon and abbreviations.

Wednesday, April 10

7:45 – 8:30 a.m. Registration and Continental Breakfastvisit with exhibitors
8:30 a.m. 


— Jewell Lester, Vice President, Operations and Membership Pennsylvania Chamber of Business and Industry
— Michael Begler, President, Mid-Penn Chapter of the Association of Business Continuity Professionals (ACP)

8:45 a.m.

Keynote Speaker – Results-Based Resilience: Budget-Friendly Business Continuity Planning that Actually Works
Howard B. Price, Founder and Principal Consultant,

  • Howard Price helps radio and TV operations develop resilience plans for business continuity. With his past background in serving as both the Director of Business Continuity for ABC News and Senior Manager of Business Continuity Planning for the Walt Disney Company, Howard Price has successfully dealt with some of the largest disasters to hit a business – Hurricanes Michael, Florence, Irma and Harvey not only devastated many businesses, but in some cases, the entire market.  He will make a compelling case for the new school of Business Continuity Planning called “Adaptive BC,” that focuses on keeping plans simple, collaborative and most of all fluid, flexible, dynamic and measurably valid.
9:45 a.m. Refreshment Breakvisit with exhibitors 
10 a.m.

Core Components of a Business Resiliency Program for Organizational Continuity

— David Barrera, Vice President of Operations, Close Quarters Defense
— David Bogo, Manager of Physical Security and Business Continuity for Cooley LLP and CQD Risk Management Consultant

  • The core components that make up a solid Business Continuity Plan. Even if you have a plan in place, this session will serve as a refresher for those elements that should be included and is an excellent template to those just getting started.  We will discuss:
    • Program initiation and management
    • How to do a risk assessment and business impact analysis
    • Business continuity strategies
    • Setting up an incident response team
    • Plan development and implementation
    • Awareness and training programs
    • Business continuity exercise, assessment and maintenance
    • Public relationship and crisis communications managers
    • Coordination with external agencies
11:30 a.m. Lunch - visit with exhibitors
1 p.m.

Understanding Regulatory, Compliance and Audit Requirements; Contractual and Legal Ramifications; Implications for Cyber Liability Insurance

— Matthew H. Meade, Esq., Member, Eckert Seamans Cherin & Mellott, LLC

— Caitlin O’Toole, Breach Response Services Manager, Beazley Insurance Group

  • Even during a disaster companies must still comply with laws and regulations. Yet, there are times when state and federal agencies will waive compliance until a business is back in good standing, such as for the Family Medical Leave Act.  And there are important steps to take if the crisis is a breach of customer data.  We will provide:
    • An update on the mandatory regulatory, compliance and auditing requirements still being enforced during a disaster – with a brief explanation on how to get relief while you re-build your business
    • Strategies to investigate data breaches – one of the most common crises facing businesses today – with an explanation of cyber liability insurance
2:30 p.m.

Refreshment Break – visit with exhibitors

2:45 p.m.

Validating, Testing, Exercises, Simulation, (including IT Disaster Recovery, Staff Training, After-Action Reviews)

— Sherry Ehler, Business Continuity Program Manager, Members 1st Federal Credit Union

— Aaron Miller, Business Continuity Consultant

  • Once your plan is in place you must test it to see if it really works. This is one of the most forgotten parts of the planning process.  Business continuity experts will walk you through:
    • Strategies to evaluate and test your plan for weaknesses with solutions to overcome the weaknesses
    • Tips on how to do a simulation of a crisis or disaster, how to evaluate your results and improve weak areas
    • Remembering the paper trail:  how to ensure your financial documents, employee personnel files, important stockholder and Board of Directors information, and trade secret formulas are properly stored and a back-up is in place; making sure you can continue to pay your people during a crisis
3:45 p.m.

Preparing for an Audit of Your Business Continuity Plan From an External Auditor’s Perspective

— Michael D. Begler, MABR, CBRA, CBRM, Business Resilience Plan Consultant

— Lisa Myers, Principal, Boyer & Ritter

  • Activities performed by the auditor prior to starting
  • Business Continuity Plan Auditing Standard: what aspects and activities the audit will focus on
  • The entrance conference: who should attend, what will be discussed
  • Performing the actual audit:
    • Documentation to be examined
    • Business continuity plan team stakeholder interviews
  • Audit completion:
    • Exit conference
    • The audit report and management responses
  • Tips on making the audit experience more efficient and valuable
4:30 p.m.

Exhibitor Reception and Networking - assorted sodas, hot and cold hors d’oeuvres

5:30 p.m

Adjourn – Attendees are responsible for Wednesday evening dinner

Thursday, April 11

7:45 – 8:30 a.m.

Registration and Continental Breakfastvisit with exhibitors

8:30 a.m.


— Susan E. Smith, Educational Services Executive, Pennsylvania Chamber of Business and Industry

8:45 a.m.

Keynote Speaker – Risk Assessment and the TMI Case Study

— George J. Giangi, Chair, South Central PA Counter-Terrorism Task Force (SCTF) Business, Industry and Infrastructure Subcommittee

  • George J. Giangi has more than 30 years’ experience in the field of emergency management, business continuity planning, security, counter-terrorism, critical infrastructure protection, workplace violence prevention, response to active shooter incidents and facility vulnerability assessments. He currently chairs the Business, Industry & Infrastructure Subcommittee for the South Central PA Counter-Terrorism Task Force. He has conducted numerous facility vulnerability assessments for government and private sector organizations. Special emphasis of the job includes protection for public and privately owned and operated critical infrastructure/key resources. This includes interfacing with DHS, FBI and law enforcement to obtain security sensitive information which is shared with the business community for situational awareness.
  • George Giangi was one of the principal professionals responding to the Three Mile Island disaster, and served as a key spokesperson to many media and outside agencies. His discussion of the business lessons learned from the TMI incident is a compelling story and reminds businesses how critical planning is.
9:45 a.m.

Refreshment Break – visit with exhibitors

10 a.m.

Crisis Communications and Coordination with External Agencies

—  Molly Dougherty, Director of External Affairs, Pennsylvania Emergency Management Agency (PEMA)

—  Ruth Miller, Communications Director, Pennsylvania Emergency Management Agency (PEMA)

  • Too many businesses during a disaster find that their lack of knowing how, when and who to update about the crisis creates a huge hit to their companies’ reputation. Once that reputation is damaged, it can take years for a business to have it restored.  The CEO may or may not be the best spokesperson during a crisis, and they need preparation and the proper tools to send the right message to customers, employees, fire and rescue workers, vendors, Board members and outside agencies.  The Pennsylvania Emergency Management Agency has developed a number of tools to help businesses overcome disasters and develop the right message.  We will discuss:
    • How to quickly develop the message and determine who is the proper spokesperson for the company
    • Who are the audiences you need to update and how often
    • How all the social media communications intertwine with the disaster, and how to assign who is responsible for getting back to the many inquiries a company receives
    • Tips to coordinate with PEMA and other agencies
    • Best practices from PEMA – what works and doesn’t work for businesses during a crisis
11:30 a.m.

Lunch – visit with exhibitors

12:30 p.m.

Exhibitor Prizes Give Away, Mid-Penn Chapter Free One-Year Membership, PA Chamber Give Away

1 p.m.

Mid-Penn Chapter Panel:  Program Development and Plan Implementation Strategies/Action Review

—  Moderated by Matthew Weber, CISA, CRISC, CHPCP, CPM, Information Protection and Compliance Officer, Penn State Milton S. Hershey Medical Center

—  Panel of Mid-Penn Chapter of the Association of Continuity Experts

  • Now that you’ve learned why business continuity planning is vitally important and the key elements of a program, join us for an interactive panel discussion with industry professionals so that you can walk away knowing how to get started, or refresh your program.
2:30 p.m.

Final Thoughts – Certification of Business Continuity Professionals and How to Advance Business Continuity Careers

—  Aaron Miller, Business Continuity Consultant

3 p.m.

Summit Adjourns

Register to attend

Online registration for this event is now closed. For more information call 877.866.8965