Business Spotlight

APPI Energy: Excelling in Energy Management Solutions, Customer Service Since 1996

Winter 2017 Catalyst

Since 2002, the Pennsylvania Chamber of Business and Industry has endorsed consulting firm APPI Energy as a PA Chamber Preferred Provider. Business professionals and elected officials in the Commonwealth have unprecedented flexibility to align energy management strategies with corporate goals, budgets and fiscal calendars. Unbiased and independent since 1996, APPI Energy provides data-driven consulting and procurement solutions that reduce electricity and natural gas costs.

Custom energy solutions

APPI Energy consultants craft solutions that fit each PA Chamber member’s needs. The firm provides energy market expertise, a proven procurement platform, coordination of energy management strategies and customer service. Green energy programs offer carbon offsets and Renewable Energy Certificates, which benefit our environment. APPI Energy assists with Demand Response programs and other energy efficiency projects, such as lighting retrofits, facility audits, and more.

Supplier selection

Selecting the best energy supplier price and contract is an important process. Since 1996, APPI Energy has vetted and approved 40 out of a possible 350 supplier companies across the United States, and more than 117 supply contracts. Only 12 percent of suppliers meet the firm’s stringent evaluation, which includes a review of financial stability, billing accuracy, customer service, competitive pricing, management experience and fair supply contract terms and conditions. APPI Energy helps PA Chamber members select suppliers and negotiate prices and contract terms and conditions, ensuring seamless transitions to customized energy solutions.

Proprietary Database

APPI Energy maintains a proprietary database of more than 200 million records, enabling the firm’s consultants to compare historical and real-time energy supplier prices in every deregulated energy market. The team of energy experts reviews thousands of electricity and natural gas prices across the U.S. every day to deliver data-driven solutions, and true apples-to-apples price comparisons. The critical goal is to ensure that each supplier’s quote includes the same price components and contract clauses. The proprietary pricing database benchmarks contract start dates and term lengths, identifying the lowest supply prices to help PA Chamber members make smart buying decisions. Access to wholesale market intelligence equips APPI Energy to identify buying opportunities and prudent solutions. The proprietary platform gives PA Chamber members a competitive edge as they make informed, customized purchasing decisions.

Procurement Process

APPI Energy consultants will:

  • Save you time. Analyze your energy usage and existing supplier contracts.
  • Place you first. Always advocate for you, not the supplier or utility.
  • Minimize risk. Vet supplier contracts and monitor regulatory changes.
  • Reduce confusion. Obtain the best price and contract terms and conditions.
  • Transition smoothly. Administer paperwork, manage transitions.
  • Provide data-driven solutions. Offer unbiased recommendations, client education.
  • Maintain customer service excellence. Monitor the market and your accounts, identify future solutions.


Customer Service

The APPI Energy Customer Service team interacts on your behalf with utilities and suppliers to ensure smooth transactions. During the last year, APPI Energy resolved 519 customer service cases, including account changes, billing needs and customer requests. APPI Energy verifies bill accuracy and resolves billing errors and credit issues. The Customer Service team evaluates utility programs and regulatory policies to identify opportunities for reimbursements and financial incentives. APPI Energy determines if PA Chamber members qualify for energy sales tax exemptions, and secures refunds at no cost. The firm serves as an advocate for customers only, never utilities or suppliers.

Electricity Price Finder

“In 1996, our mission was to develop a business that could assist businesses, both big and small, to negotiate electricity and natural gas contracts in a growing, competitive marketplace,” says Walter Moore, president and CEO of APPI Energy. Every day, APPI Energy identifies the wide range of electricity supplier prices across Pennsylvania, and the lowest prices available from reliable, competing suppliers.

APPI Energy offers an online Price Finder tool that tracks electricity supplier prices. “In a three-step process that takes only a few minutes, PA Chamber members can select their utility to view electricity prices in their specific location,” says Moore. The website provides multiple competitive price offers from multiple suppliers. PA Chamber members who are currently locked into electricity supplier contracts can use the Price Finder tool to take advantage of today’s low energy prices in contracts that begin when their current contracts expire. “As we look out to the future, we know that we have to continue to stay ahead of the curve, to develop things like the Electricity Price Finder to make it easier for our customers to do business,” says Kathy Kiernan, senior vice president of APPI Energy.

Workforce Development

APPI Energy is a longtime supporter of PA Chamber Workforce Development efforts. “Workforce development is an important part of Pennsylvania’s future. The Pennsylvania Chamber is leading the way, helping employers to prepare,” says Kiernan. “Knowing how challenging it is to find qualified employees, APPI Energy supports PA Chamber Workforce Development efforts by attending events, financially contributing to programs and engaging with employers on different levels.”

By the Numbers

Managing 9.3 billion kilowatt hours of electricity and 16.3 million dekatherms of natural gas, APPI Energy provides data-driven procurement solutions to 2,345 commercial, industrial and nonprofit customers in deregulated energy markets across the U.S. Operated by its original founder, APPI Energy employs 37 team members, seven of which have earned the Association of Energy Engineers’ Certified Energy Procurement Professional credential. The firm reduces and manages electricity and natural gas costs for members of 155 affinity groups, including the PA Chamber.

Founded in 1916, the Pennsylvania Chamber of Business and Industry is the state's largest broad-based business association, with its membership comprising businesses of all sizes and across all industry sectors. The PA Chamber is The Statewide Voice of BusinessTM.