Aviation Pittsburgh International Airport Opens Unique Terrace Available to Public The Pittsburgh International Airport proudly opened a new 36,000-square-foot UPMC Terrace – an open-air terminal open to the public. The terminal is at the forefront of a growing trend in airport design that incorporates publicly accessible outdoor spaces as a key element of the passenger and visitor experience. The UPMC Terrace features a walkway, seating, and landscaping inspired by western Pennsylvania’s natural beauty. The terraces are part of an emerging trend but are still rarely found in American airports: space available to the public, where visitors and travelers can enjoy the outdoors and find calm amid the often-hectic pace of travel. Most outdoor spaces in airports are part of airline clubs and are exclusive to lounge members, premium cabin passengers, or those who purchase lounge access. PIT is among the first major U.S. airports to incorporate multiple outdoor terraces directly into a new terminal design and to provide such space both before and after security. Most airports that offer outdoor public areas do so through observation parks, landside plazas or stand-alone viewing areas. Design such as that seen at PIT is part of a broader trend that emphasizes wellness, access to daylight and fresh air, and stronger connections between airports and their communities. Visitors can access the terrace on the Arrivals Level at the Welcome Point near the VisitPittsburgh desk or between baggage carousels 5-8. Read more. Healthcare UPMC Health Plan announced that it earned the highest member satisfaction scores for Pennsylvania in the JD Power 2026 U.S. Commercial Member Health Plan Study℠ . This marks the third consecutive year of the Health Plan earning this recognition. The study measures satisfaction among nearly 38,000 members in 22 regions across the United States. The respondents represented 148 commercial health plans. Respondents ranked UPMC Health Plan highest in the following dimensions: Able to get health services how/when members want Digital channels (e.g., website, mobile apps, text messaging) Ease of doing business (e.g., billing, payment, account changes) Helping to save time or money People (e.g., representatives, call center agents) Resolving problems or complaints “We are honored to once again be recognized by JD Power, as it reflects the trust our members place in us every day,” said Anne Palmerine, vice president, Customer Engagement and Enrollment, UPMC Health Plan. “This recognition underscores our continued focus on delivering a seamless, personalized experience—from making it easy to access care when and how members need it, to providing responsive, high-quality support through our dedicated Concierge team. We remain committed to exceeding expectations at every touchpoint of the member journey.” The U.S. Commercial Member Health Plan Study, now in its 20th year, measures satisfaction among members of 148 health plans in 22 regions throughout the United States based on performance in 8 core dimensions on a poor-to-perfect rating scale. The dimensions are (in alphabetical order): able to get health services how/when I want; level of trust; product/coverage offerings meet my needs; helping to save me time or money; ease of doing business; people; digital channels; and resolving problems or complaints. This year’s study is based on responses from 37,768 commercial health plan members and was fielded from September 2025 through March 2026.